Software integration
Generate measurable business value through scalable offshore business process management and technology-driven services that enable you to reduce costs, optimise operations and accelerate digital transformation
Efficient BPM is vital for global enterprises looking to reduce operational costs, improve productivity and ensure compliance in highly competitive and fast-moving markets.
NashTech BPM services deliver scalable offshore support with integrated technology that enables your organisation to automate, manage and streamline high-volume, repetitive and complex business processes. Key use cases include data management, customer service, claims processing and artificial intelligence/machine learning (AI/ML) training.
We offer a unique combination of deep domain expertise, a proven global delivery model and cutting-edge technologies such as generative AI (GenAI), robotic process automation (RPA) and ML. What’s more, our approach enables you to fund automation through immediate process savings, accelerating your digital journey and enabling your teams to focus on core business priorities.
Key client challenges
Manual, labour-intensive processes make it difficult to achieve cost efficiency and scalability without BPM, especially for organisations with global operations.
Manual, labour-intensive processes make it difficult to achieve cost efficiency and scalability without BPM, especially for organisations with global operations.
Manual, labour-intensive processes make it difficult to achieve cost efficiency and scalability without BPM, especially for organisations with global operations.
Manual, labour-intensive processes make it difficult to achieve cost efficiency and scalability without BPM, especially for organisations with global operations.
Manual, labour-intensive processes make it difficult to achieve cost efficiency and scalability without BPM, especially for organisations with global operations.
Key benefits
Solve talent shortages and enable seamless global operations
We deploy GenAI and RPA to automate repetitive tasks, reducing manual effort by up to 70% and addressing cost, efficiency and scalability challenges.
Our Centres of Excellence in Vietnam and India provide round-the-clock support in 28+ languages, solving talent shortages and enabling seamless global operations.
We deliver 99%+ accuracy in data processing, validation and master data management, ensuring compliance and supporting critical business decisions.
We deploy GenAI and RPA to automate repetitive tasks, reducing manual effort by up to 70% and addressing cost, efficiency and scalability challenges.
Our Centres of Excellence in Vietnam and India provide round-the-clock support in 28+ languages, solving talent shortages and enabling seamless global operations.
We deliver 99%+ accuracy in data processing, validation and master data management, ensuring compliance and supporting critical business decisions.
Our Centres of Excellence in Vietnam and India provide round-the-clock support in 28+ languages, solving talent shortages and enabling seamless global operations.
Business outcomes
Fuel growth with automation and process optimisation.
Many organisations continue to seek ways to reduce operational costs, improve the quality of their products and services and meet evolving regulatory mandates while driving digital transformation. However, they often lack a clear, low-risk path to addressing these challenges at global scale. This is where NashTech can help with:
Faster speed-to-market
Our automation and process optimisation accelerate delivery cycles, enabling clients to launch products and services faster and respond rapidly to market changes.
Data-driven efficiency
We provide actionable insights and high-quality data, increasing productivity, reducing errors and supporting better business decisions.
Balanced innovation and risk mitigation
By combining advanced technology with robust governance, we help you innovate safely, ensuring compliance and minimising operational risks.
Enhanced user experience
24/7 multilingual support and improved process accuracy lead to higher customer satisfaction and loyalty.
Increased revenue and profitability
Up to 50% cost reduction and improved operational efficiency frees up your resources for strategic growth and innovation.
Faster speed-to-market
Our automation and process optimisation accelerate delivery cycles, enabling clients to launch products and services faster and respond rapidly to market changes. 
Data-driven efficiency
We provide actionable insights and high-quality data, increasing productivity, reducing errors and supporting better business decisions.
Balanced innovation and risk mitigation
By combining advanced technology with robust governance, we help you innovate safely, ensuring compliance and minimising operational risks.
Enhanced user experience
24/7 multilingual support and improved process accuracy lead to higher customer satisfaction and loyalty.
Increased revenue and profitability
Up to 50% cost reduction and improved operational efficiency frees up your resources for strategic growth and innovation.
Client outcomes
Electronics manufacturer enhances efficiency and accuracy with RPA.
Electronics manufacturer enhances efficiency and accuracy with RPA
A global electronics manufacturer struggled with fluctuating e-invoice volumes. NashTech’s RPA solution cut invoice processing time by 78% and achieved over 99% accuracy, allowing this organisation to focus on strategic tasks and improve payroll accuracy.
rise in online conversions from web traffic drives profitability
reduction in page load times for an enhanced customer experience
increase in orders made using its mobile app
Online retailer transforms customer service
An online retailer needed scalable, high-quality customer support. NashTech implemented 24/7 multilingual helpdesk services, reducing this client’s costs by 42% and increasing its bookings by 30% while maintaining high customer satisfaction.
Developing in the cloud gives you far more flexibility in terms of being able to scale up resources and speed things up. The new system is created in such a way that you can reuse the components going forward. You don’t need to reinvent the wheel. It has become more manageable.
Data processing excellence for logistics provider
A global electronics manufacturer struggled with fluctuating e-invoice volumes. NashTech’s RPA solution cut invoice processing time by 78% and achieved over 99% accuracy, allowing this organisation to focus on strategic tasks and improve payroll accuracy.
increase in the number of users
increase in turnaround time for customer onboarding
Architecture serves all
revenue-generating operations
Electronics manufacturer enhances efficiency and accuracy with RPA
A global electronics manufacturer struggled with fluctuating e-invoice volumes. NashTech’s RPA solution cut invoice processing time by 78% and achieved over 99% accuracy, allowing this organisation to focus on strategic tasks and improve payroll accuracy.
increase in online quote-to-sale ratio drives profitability
increase in customer journey completions
Electronics manufacturer enhances efficiency and accuracy with RPA
A global electronics manufacturer struggled with fluctuating e-invoice volumes. NashTech’s RPA solution cut invoice processing time by 78% and achieved over 99% accuracy, allowing this organisation to focus on strategic tasks and improve payroll accuracy.
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Frequently asked questions
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